> For the complete documentation index, see [llms.txt](https://bogos-guideline.gitbook.io/user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bogos-guideline.gitbook.io/user-guide/quick-start-guide/uninstall-or-turn-off-bogos.md).

# Uninstall or Turn off BOGOS

{% hint style="info" %}
Before proceeding, we recommend **contacting our support team** for a better guidance.
{% endhint %}

## Before turning off or uninstalling BOGOS

Before that, please ensure:

* All related orders are fulfilled.
* **All offers are turned off.** If the option “Delete gift products after turning off offers” in Settings isn't enabled, you must manually delete all offers instead.

<figure><img src="/files/lS8wYOzKm9eZf4wCZoMs" alt=""><figcaption></figcaption></figure>

## 1. Turn off app status

To turn off the app status:

1. Open BOGOS app
2. Navigate to Settings > General > Click Disable
3. Turn off app embed > Save

<figure><img src="/files/2Qj2sUsCylcsAwHbWfF5" alt=""><figcaption></figcaption></figure>

## 2. Uninstall

{% hint style="warning" %}
Resetting the app will clear all data associated with BOGOS and **can't be reversed**.
{% endhint %}

To avoid unexpected issues, please reset the BOGOS app to remove all app code and cloned gift products before uninstalling:

1. Open BOGOS app
2. Navigate to Settings > Reset app data > Reset app
3. Uninstall BOGOS app from your Shopify admin.

<figure><img src="/files/m3WLef5jgU8I2TjgePgQ" alt=""><figcaption></figcaption></figure>


---

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